General Questions

You may contact us at

You may purchase your products from our online store only.

No, you may purchase a maximum of 5 gift cards at a time.

For any order cancellations or changes, please contact Please keep in mind that changes may cause a delay in shipping. When an order is placed on our website, our warehouse team packages and ships the items. This is to avoid delays in the shipping process.


It usually takes 5-10 business days to process refunds once we receive items back in our warehouse.


Our return policy is 15 days. If you are unsatisfied with the product, please contact our support team before returning.

No, we will send you a return label on your postal address.

For any order cancellations or changes, please email your confirmation number, items you would like to replace


Yes! Every order above $100 automatically qualifies for free shipping! You don't need to do anything extra.

Unfortunately, we don't. All orders need to be paid when you place an order.